As well as the supply of new and used trailers, Tally-Ho Trailers have a number of spare parts and accessories to suit a variety of requirements. Some items are held in stock, while others we order in when required, please contact us for a complete list of what we currently have available. Shipping can be arranged, prices are liable to change without prior notice. You can order items by telephone, email or by arranging a visit to our yard.
We conduct our business in a way which protects all of our customers, ensuring that their personal data is safe and private at all times. We never sell personal data and go to every practical extent to preserve your privacy, whilst still being able to find the most suitable trailer for your needs.
This privacy notice is to let you know how Tally Ho Trailers promises to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights.
We promise:
-To keep your data safe and private.
-Not to sell your data.
-To give you ways to manage and review your marketing choices at any time.
WHERE DO WE COLLECT PERSONAL DATA FROM?
We may collect personal information about you (or your business);
-When you send us emails or letters via the post.
-When you speak to one of our staff over the phone or in person.
-If you take part in any competitions or promotions
We may use your personal information to;
-Ascertain the suitability of our products and services to your requirements.
-Keep our records up to date, working out which of our products and services may interest you and telling you about them.
-Conduct market research including requesting customer reviews.
You are able to request a copy of your personal data we hold on file by simply calling 01452 814152
Please complete all applications and communications with us with accurate information. If you think that personal data we hold about you is incorrect or incomplete please contact us, we will take reasonable steps to check it and correct accordingly.
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other reasons (legitimate interest) why we need to keep or use your data. But please tell us if you think that we should not be using it.
These terms and conditions apply between you, the User of this Website (including any sub-domains unless expressly excluded by their own terms and conditions), and Tally Ho Trailers Ltd, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your Agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you disagree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Tally Ho Trailers Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Tally Ho Trailers Ltd and accessing the Website in connection with the provision of such services.
• All Content included on the Website unless uploaded by Users, is the property of Tally Ho Trailers Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website, you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
• You may, for your own personal, non-commercial use only, do the following:
1. retrieve, display and view the Content on a computer screen
2. print one copy of the Content
• You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Tally Ho Trailers LtdProhibited use
• You may not use the Website for any of the following purposes:
1. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
Privacy Policy and Cookies Policy
• Use of the Website is also governed by our Privacy and Cookies Policy, which are incorporated into these terms and conditions by this reference.
Availability of the Website and disclaimers
• Any online facilities, tools, services or information that Tally Ho Trailers Ltd makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility, and satisfactory quality. Tally Ho Trailers Ltd is under no obligation to update information on the Website.
• Whilst Tally Ho Trailers Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard, and all Users take responsibility for their own security, that of their personal details and their computers.
• Tally Ho Trailers Ltd accepts no liability for any disruption or non-availability of the Website.
• Tally Ho Trailers Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Limitation of liability
• Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation, or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
• We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
• To the maximum extent permitted by law, Tally Ho Trailers Ltd accepts no liability for any of the following:
1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
2. loss or corruption of any data, database or software;
3. any special, indirect or consequential loss or damage.
General
• You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
• These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
• These terms and conditions together with the Privacy Policy and Cookies Policy the whole Agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
• The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
• If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
• Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
• This Agreement shall be governed by and interpreted according to the law of England and Wales, and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
Tally-Ho Trailers Limited are authorised and regulated by the Financial Conduct Authority. FCA FRN: 765771. We are an Introducer Appointed Representative of Pegasus Finance, who act as a credit broker not a lender. Pegasus Finance work with a number of carefully selected credit providers who may be able to offer you finance for your purchase based on your credit rating and we may receive a commission from them for such introductions. Applicants must be 18 years or over, terms and conditions apply, guarantees and indemnities may be required.
Written Quotations are available on request. Rates start from 5.9% APR with terms available from 42-120 Months. Representative example: Borrowing £10,000 over 60 months with a representative APR of 16.8%, an annual rate of 7.9% and a deposit of £0.00. The monthly payment would be £241.22, with a total amount payable of £14,273.21 and a cost of credit being £4,273.21.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some items are exempt from being returned. To complete your return, we require a receipt or proof of purchase.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Some items are exempt from being returned. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at enquiries@tallyhotrailers.co.uk and arrange to send your item to us.
Shipping Returns
To return your product, you should mail your product us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Tally-Ho Trailers takes the protection of your privacy very seriously. We will only use your personal information to deliver the products and services you have requested from us, and to meet our legal responsibilities.
How Do We Collect Information?
We obtain information about you when you engage us to deliver our products and services and when you use our website, for example, when you contact us.
What Information Do We Collect?
The personal information we collect from you will vary depending on which products and services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, which pages you may have visited on our website and when you accessed them.
How Is Your Information Used?
In general terms, and depending on which products and services you engage us to deliver, as part of providing our agreed services we may use your information to:
Who Has Access to Your Information?
How to Acess & Update Your Information
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘Contact Information’ noted below. You have the right to ask for a copy of the information Tally-Ho Trailers holds about you.
Security Precautions to Protect Your Information
Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Your data will be processed in our offices in the UK. We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
Your Choices
We may occasionally contact you by email, post or telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us as indicated under ‘Contact Information’ below.
Your Rights
Access Your Information: You have the right to request a copy of the personal information about you that we hold.
Correcting Your Information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of Your Information: You have the right to ask us to delete personal information about you where:
Stop Receiving Marketing Information: Please click the Unsubscribe link if you no longer want to receive it.
Withdrawing Consent to Use Your Information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purposes for which consent was given. Please contact us in any of the ways set out in ‘Contact Information’ below if you wish to exercise any of these rights.
Contact Information
Tally-Ho Trailers
Down Barn Farm, Slad, Nr. Stroud
Gloucestershire. GL6 7EY.
United Kingdom
Telephone: +44 (0)1452 814152
Email: enquiries@tallyhotrailers.co.uk
Complaints
We seek to resolve all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner’s Office
Wycliffe House, Water Lane,
Wilmslow, Cheshire.
United Kingdom. SK9 5AF.
Telephone: 0303 123 1113 (local rate)
or 01625 545 745 (national rate)
Website: www.ico.org.uk/concerns
To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.
What Are Cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How Do We Use Cookies?
A number of our pages use cookies to remember:
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How To Control Cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
